top of page

Assistant Regional Director

EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  


CareLink Community Support Services has an opening for full-time, benefits eligible, Assistant Regional Director of our Pottstown, PA Programs.

For over 60 years, CareLink Community Support Services has been dedicated to helping people with disabilities to live in the community with dignity and independence. Our rehabilitation services and professional staff provide the supports that people with serious mental illness, physical disabilities and other developmental challenges need to be active, productive members of their communities.

Job Summary

The Assistant Regional Director is responsible for assisting the regional director with oversight and management of daily operations of CareLink’s Chester County Mental Health residential programs, as well as, the implementation of agency mission, values and goals. Individuals working in this capacity are accountable for staff supervision, implementing quality rehabilitative programming and insuring the health and welfare of clients.

Assistant Regional Directors are part of the Management Team and work closely with CareLink administration to implement agency policies, procedures, and standards of care. The primary means of achieving these goals is through daily operational oversight of the program supervisors of the individual programs within this region.

  • Medical, Dental, and Vision insurance

  • Paid time off

  • Holiday pay

  • Bereavement leave

  • 403(b) retirement plan

  • Long term disability

  • Employee assistance program

  • Basic life insurance and basic AD&D coverage at no cost to employees

  • Voluntary, employee paid benefit plans: Short term disability and Supplemental life insurance and AD&D

  • Referral program

  • Tuition reimbursement

Available Shift

Monday through Friday, 9 AM to 5:00 PM

Salary Range

Pay Rate: Starting at $59,500


Required Education: Bachelor's Degree

Preferred Education: Master's Degree

Field of study: Human Services or related field

Work Experience: 3 to 5 years

Certifications, Licenses, Registrations Required: Valid Driver’s License, CPRP/RPRP Certification is preferred.

Essential Functions
  • Plans the daily operation of the program.

  • Reports all relevant problems and changes to the appropriate CareLink administrative personnel.

  • Assists staff in planning, coordination and implementation of day, evening, and/or weekend social and recreational activities for consumers.

  • Oversees referrals to the program.

  • Coordinates and develops individual service plans designed to improve the social and self-care skills of consumers.

  • Monitors consumer medications.

  • Oversees consumer’s special medication needs.

  • Oversees menu planning and food ordering on a weekly basis.

  • Ensures coverage for each shift.

  • Works additional shifts when needed to assure proper coverage.

  • Participates in the daily milieu of the program.

  • Demonstrates respect for consumers, families, staff and agency principles.

  • Assists staff in their duties when needed.

  • Designs and implements services to meet consumer needs.

  • Transports consumers as necessary/appropriate.

  • Appropriately supervises all staff, students, and volunteers.

  • Provides leadership, example, instructions, suggestions, and discipline as appropriate.

  • Monitors consumer charts on a continual basis to insure that all treatment plans, progress notes and other materials are current.

  • Provides a thorough and timely orientation to each new employee in the program.

  • Prepares staff assignments.

  • Participates in the development and training of employees to improve their work quality and job knowledge.

  • Assesses, teaches and supervises staff on an on-going basis regarding their work quality and job knowledge.

  • Prepares and administers staff introductory and annual performance evaluations accurately, fairly and on time.

  • Conducts staff meetings on a regular basis.

  • Ensures that program/site is in full compliance with all applicable regulations and standards

  • Insures that program site is well maintained.

  • Monitors program expenditures according to budget.

  • Processes all necessary paperwork related to consumers program status, including admission and discharge information.

  • Monitors and sign-off on all incident reports as needed.

  • Insures that all staff documentation is completed accurately and on time.

  • Handles liaison responsibilities with appropriate entities.

  • Participates in on-call rotation.

  • Submits all administrative paperwork on time as required.

  • Organize on-call coverage rotation.

  • Performs regional site medication audits.

  • Reviews CareLink Standard Documentation binders for the region.

  • Mentors Program Supervisors/Directors on program and agency policy and procedures.

  • Provides assistance to programs with pre-licensing preparations, including chart audits.

  • Provides administrative support to Program Supervisors/Directors in their duties.

  • Assists Program Supervisor/Directors in their duties.

  • Assists the Regional Director in other specified duties.

  • Responds appropriately to emergencies.

  • Performs job within framework of agency policies and procedures, program requirements and professional standards.

  • Contributes to Continuous Quality Improvement meetings.

  • Contributes to agency training schedule.

  • Receives and participates in supervision on an on-going basis.

  • Demonstrates the ability to take direction.

  • Attends and participates in agency events.

  • Participates in achievement of agency goals, objectives, and mission through psychosocial rehabilitation values and process.

  • Participates actively in quality improvement efforts, including an emphasis upon consumer and family satisfaction.

  • Prepares monthly billing and reports.

  • Maintains positive leadership role and maintains a professional demeanor.

  • Displays motivation, interest and initiative in working creatively with people who have disabilities.

  • Demonstrates the ability to make sound judgments regarding staff and consumers.

  • Demonstrates knowledge of basic principles and methods of rehabilitation.

  • Follows expected dress code.

  • Cooperates with other staff and works as part of a team.

  • Exhibits positive attitude toward staff, guests, position and agency.

  • Coordinates staff time-off, scheduling, hiring and time reporting.

  • Follows instructions accurately and thoroughly.

  • Completes assigned tasks within expected time frames.

  • Performs job in a safe manner.

  • Reports/addresses safety concerns in a timely manner.

  • Attends and participates in agency events and public relation functions as necessary

  • Performs other duties or special projects as required or as assigned.

Other Functions
  • Attends and participates in regular supervision.

  • Responds appropriately to emergency situations.

  • Performs job within framework of agency, site, and professional standards.

  • Participates in staff meetings and training programs.

  • Attends and participates in agency events.

  • Adheres to agency/site policies and procedures including HIPAA requirements.

  • Cooperates and coordinates with Regional Director on all operational issues.

  • Projects a positive attitude and image to staff, participants, family members, and outside contacts.

  • Uses appropriate communication channels.

  • Completes assignments independently and within specified time frames.

  • Participates in achievement of agency objectives, goals, and mission.

  • Displays motivation and interest in working creatively with people who have mental illness/disabilities.

  • Demonstrates the ability to make sound judgements regarding the welfare of people served.

  • Displays ability to take direction.

  • Demonstrates knowledge of basic principles and methods of clinical psychology and psychiatric rehabilitation.

  • Follows agency dress code.

  • Adheres to supervisor's requests.

  • Cooperates with other staff and exhibit positive attitude toward position and agency.

  • Contributes to the growth and development of services.

  • Shows initiative and demonstrate good judgement.

  • Follows instructions accurately and thoroughly.

  • Works as scheduled to assure coverage.

  • Performs job in a safe manner.

  • Reports/addresses safety concerns in a timely manner.

Knowledge, Skills and Abilities
  • Knowledge of Microsoft Office products.

  • Strong collaborating skills, and an ability to work effectively both independently and as part of a team.

  • Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive.

  • Ability to multitask and be flexible with regard to workload and assignments.

  • Ability to exercise judgment.

  • Knowledge of psychotropic medications, their uses and side effects required.

  • Comprehensive knowledge of methods of psychiatric rehabilitation required.

  • Ability to make sound judgments regarding the health and welfare of clients required.

  • Ability to work as a leader and provide training and supervision to staff required.

  • Strong written and verbal communication skills required.

  • Motivation, interest and ability to work empathetically with people who have disabilities (mental illness, physical, emotional, cognitive, etc.) required.

  • Ability to work independently in a mentor capacity.

  • Effectively handle multiple assignments required.

  • Willingness and ability to drive agency vehicle.

  • Willingness and ability to handle on-call responsibilities required.

bottom of page